Ramblings of an old Doc
Published on June 14, 2012 By DrJBHL In Personal Computing

 

I read it and laughed. IE7? Who on earth uses IE7?

Apparently “Kogan” customers, if you can believe this one. Kogan is an Australian online only retailer.

Apparently, IE7 doesn’t render their webpages particularly well so, Kogan has decided to charge a 6.8% “surcharge” on customers using IE7 because of the time necessary to create code “work arounds”. Kogan’s sees this as a mission to eliminate the browser from the 1.3% of Australians still using it.

The Kogan rep was quoted, “we all have a responsibility to make the Internet a better place. By taking these measures, we are doing our bit.”

The added income won’t hurt, and neither will all the free press they got out of it.

So, this is what an IE7 user sees when arriving at the website:

Laughter aside, Kogan’s is right about IE7 not being a secure browser to use, as well as the cost estimates to businesses to accommodate it.

Source:

http://www.neowin.net/news/online-retailer-kogan-slaps-68-tax-on-ie7-users


Comments (Page 1)
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on Jun 14, 2012

It's not about being a secure browser, IMHO, it's about everything that old IE versions do wrong when rendering websites. I'm in web development and ideally we would only design one site, but in reality every site needs to account for visitors using old versions which might move a div a pixel or two and break up the entire page. It's a nightmare, and very costly.

Old versions of Opera are just as bad, by the way.

on Jun 14, 2012

?! Well, if it works for them.... (taxing it, I mean, not the browser. We know the browser doesn't work for them).

on Jun 14, 2012

It's illegal, the ACCC will kick their arse ...

 

on Jun 14, 2012

^ He means http://www.accc.gov.au/content/index.phtml/itemId/142

The Australian Competition and Consumer  Commission.

Agreed re Opera, and about the 'rendering', note the third sentence in the OP. 

 

on Jun 14, 2012

And so it begins. 

on Jun 14, 2012

tazgecko
It's illegal, the ACCC will kick their arse ...

Not necessarily...as a 'shop keeper' has the right to refuse customers...and it doesn't classify as 'discrimination', not in a legitimate/legal sense.

If Kogan was an essential service eg utility such as a Gas co ...then they would be screwed...

on Jun 14, 2012

Ah, but Jafo, ONLY government in Australia can impose a tax... and this company, Krogan, IS calling this charge a TAX... therefore it is illegal.

If however, they rename it to 'surcharge' they'll be right... no law against that.

on Jun 14, 2012

Not necessarily...as a 'shop keeper' has the right to refuse customers...and it doesn't classify as 'discrimination', not in a legitimate/legal sense.

If Kogan was an essential service eg utility such as a Gas co ...then they would be screwed...

A business is allowed to recover a extra cost of a service, what they are not allow to do is gain more money than the cost. If Kogan had a fixed amount, say $20, they can argue that every time someone uses ie7 it cost us $20 and we have to recover the cost. It will be up you in the civil court to prove the cost is less than $20.

The problem is Kogan wants a % of the total bill. If a person buys a item for $1000 they will have to pay more for the service than someone buying an item for $100. There is no justification for an individual to pay more for the service than someone else.

on Jun 14, 2012

taz....the only way they could get into trouble with this is if they were to, say, charge black people a % more ... or Catholics, or Europeans.....

They aren't imposing a charge for a 'service' at all.

It's not a service...it's a private commercial enterprise.

If you want something for the A triple C to worry about....try IKEA and the disparity of pricing world wide.

Or try how I bought [for a friend] the Beatles Collection from Amazon US including postage for 168 ... or could go into JB HIFI and fork out 300 .....

 

on Jun 14, 2012

Kogan is a 20-something who saw a hole in the market and filled it....now 4 or 5 years later he's a multi millionaire.  The potential loss of sales [yes, they can walk if they don't want to pay the surcharge] is easily outweighed by the publicity.

It's win - win ...

on Jun 14, 2012

About 1.3% of Aussies use IE7 - the free publicity beats that by a whole helluva lot even if they all bought something there.

on Jun 14, 2012

Yes, but they are charging someone more to provide access to their site. The issue is to ask for a % 'tax' and the amount that they charge will be different for every punter with ie7.

I think it would be far easier if they denied access to the site until you ungraded you browser.

[edit] good point he is getting a lot of publicity out of it

 

on Jun 15, 2012

tazgecko
The issue is to ask for a % 'tax'

And that is illegal unless you're government... ONLY government has the right/ability to impose a tax here in Aust.   For an individual or company it IS illegal

on Jun 15, 2012

starkers....semantics....don't get hooked up over the word 'tax'.  It's a surcharge...a service fee... the 'price of entry' 'the cost of doing business'.

The difference between a Govt imposed 'tax' is that it is compulsory [unless your name is Gina]. A fee to access Kogan's site is NOT compulsory as you can choose NOT to access it.

on Jun 15, 2012

It's a surcharge...a service fee... the 'price of entry' 'the cost of doing business'.

Which doesn't need to be paid if you simply update your browser (a painless and smart thing to do), or by not purchasing anything. In that case, the work done to render the site usable for IE7 goes down the tubes, and Kogan's swallows it. Additionally, the purchase could be made from a friend's computer... with a more updated browser.

 

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