Ramblings of an old Doc

 

The latest Windows Update is causing a range of problems:

“KB 3004394 blocks the installation or update of graphics drivers such as AMD’s new Catalyst Omega. Nvidia users are also reporting difficulty installing GeForce drivers.” – Jason Evangelho

It has been recommended to remove it manually. and MS agrees.

What other problems does it cause?

“USB 3.0 drivers are broken and User Account Control (UAC) prompts have gone haywire. Microsoft has acknowledged that it even prevents the installation of future Windows Updates.

Perhaps most troubling is that the Windows Defender service – crucial software that blocks viruses and malware — has been disabled by the update.” –ibid

MS has already issued a patch for this patch. Sheesh. It’s KB3024777. You might well have been fixed already.

If not: To remove KB3004394, go to Control Panel -> Windows Update -> View Update History -> Installed Updates. Then, highlight the update named KB3004394 and click the “Uninstall” button.

This is confirmed to resolve the issues, and Microsoft has removed the original update from Windows Update.

“The moral of the story is this: Return to your main Windows Update area and change your settings from “Install updates automatically” to “Check for updates but let me choose whether to download and install them.”- ibid

I’d suggest just one modification of that: If there are “Critical Updates”, especially of the RCE variety (remote code execution) and/or “Zero Day” patches or fixes, install them immediately. Remember, Evangelho is talking about “System patches”, NOT “Security patches”.


Comments (Page 2)
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on Dec 15, 2014

you do realise kb3024777 is basically just an uninstaller for kb3004394?

http://support.microsoft.com/kb/3024777 

"The KB 3004394 update that was dated December 10, 2014 can cause additional problems on computers that are running Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the inability to install future updates. This new update is available to remove KB 3004394 from your computer."

 

ps... i saw the 777 very early (wed i think) and was trying to google it.... (given the ms page for it wasn't even up ) ... the result was...

www.sevenforums.com/.../355004-non-existent-windows-update-kb3024777-even-google-cant-find.html

 

on Dec 15, 2014

You're right! lol. It's always the the one thing I didn't consider. 

on Dec 15, 2014

I agree it appears kb3024777 is an 'uninstaller' for kb3004394, but after kb3024777 is 'installed', kb3004394 remains in the 'installed' updates list.

Gotta love MS.

Makes me almost miss Ballmer.  Almost.

on Dec 15, 2014

i don't know... i think it's actually a fairly good way of doing things.

think about this.. it's aiming for the lowest common denominator, so to speak. non-technical people ain't going to faff around uninstalling anything...

trouble would be those who installed the uninstaller and then go around looking to manually uninstall the dodgy patch because they read somewhere that they should be uninstalling things... but don't read enough into the details.... maybe ms has disabled uninstallation for those with the 2nd patch installed?

 

oddly.. i installed the amd catalyst omega (as well as flash updates) before patch tuesday... good thing.

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